About the Company :
Capgemini
have been a company focused on bringing to life great ideas and enterprise
solutions that drive progress for its clients. Capgemini offer an enriching
experience that promotes career growth. Capgemini prefers dedicated
professionals to outperform the competition, stay ahead of the innovation curve
and to shape the Capgemini for performance excellence which leads to the
development of Capgemini. Capgemini behave ethically and honestly in all its
interactions with clients, partners and employees of Capgemini. Capgemini is
actively seeking dedicated professionals. The below mentioned details is for
your kind reference regarding Capgemini job opportunity.
Company Name : Capgemini
Official Website of the Company : www.Capgemini.com
Job Role : Systems Engineer - IMS
Desired Experience : Fresher/ Experienced (0-1
Year)
Salary Offered : Not Disclosed by Recruiter
Job Location : Across India
Interview Location : Across India
Job Type : Full-time
Reference : www.fresherjobforum.com
Eligibility Criteria : Any
Graduate
Required Skills :
- Should have excellent communication and English speaking skills
- Greet customers in a courteous, friendly, and professional manner
using agreed upon procedures
- Listen attentively to customer needs and concerns; demonstrate
empathy.
- Knowledge of basic computer operations.
- Courteous with strong customer service orientation.
- Dependable with proficient attention to detail.
- Good listening and responding skills.
- Should be willing to take up challenges and go extra mile to
perform work responsibilities
- Should have great interpersonal skills and ability to perform
under pressure
- Should have experience in a Technical call center / ISP Help
Desk / Technical Help Desk.
Job description :
- Provide best-in-class customer service, problem resolution and
technical troubleshooting to customer queries over the voice based phone
service.
- Support customers across Telecommunication, Financial Services,
Healthcare, and Technology vertical.
- Meet customer requirements through first contact resolution.
- Clarify customer requirements; probe for and confirm understanding
of requirements or problem.
Selection process : Not Disclosed by
Recruiter
Interview Date : Will be communicated to
shortlisted candidates after registrations are closed
Date of Joining : Will be communicated to
selected candidates after the interview
Contact Person : Pallavi Gupta (pallavi.c.gupta@capgemini.com)
To Apply : Click Here
